We've used Providence Urgent Care in BG for many years. The staff and PAs have always been really caring and knowledgeable. The last time I went though, the receptionist wouldn't give me the time of day because I didn't have the right kind of insurance. I tried going to the clinic my insurance covers, but they were closed so I tried BG Providence again later in the day. A different receptionist was on duty and this time I told them I didn't have insurance and was able to get in. Dr. Wanke was really kind and professional and a staff member even came in to help with my grandchildren. But I was charged $500 to have the rubber end of my hearing aid removed from my ear canal! It came off again the following week and I was able to find a friend to fish it out for me who wouldn't even let me take her to coffee! If you have insurance they can milk you're in good hands.
I had my blood drawn there several months ago. The tech had just finished up and I told her I felt like I was going to faint. She asked, " Have you fainted before when you have had your blood drawn?" "Yes, but it was a long time ago", I replied. That's the last thing I remember. The next thing I knew I was waking up on the hard tile floor. The tech came in and found me there, saying she had left the room to get a sticker for my blood vile. They checked me out and let me drive home. I had fallen forward onto the floor on my head. I had a large "goose egg", as well as a sore shoulder that hurt for 4-5 months. When I talked to Providence's risk management office the very rude woman insisted I had not warned the tech that I felt faint. The tech let me fall on my head and then lied about it. They only care about themselves at the Battle Ground Clinic, not their patients' well being. I fired my doctor-Camille Chandler, who was no help in this ordeal. Now I go to the Providence Mill Plain Clinic, and have had a 100% positive experience there. Even if you live close to Battle Ground, stay away from them. They are dishonest.
My first time to Battleground clinic. It's a Friday, 5pm, and there is nobody waiting ahead of me. How could I be so lucky? It's not luck; they are simply not worth the wait.
A circus from the start. I have hypothyroidism that has to be managed by an Endocrinologist. This clinic has no idea how to refer a patient to one. Then at the third attempt tells patient they need to find their own specialist. When blood work comes back after having to wait 6 weeks for said labs to be done, doctor is out of office for a week and not one person can help adjust the medications in the mean time. When I call to make an appt. for the following week, the doctor is "booked" and when I explain the issue, suddenly she has an opening on Monday at 9 AM, but no one can tell me what to do in the meantime, including the other doctor. But, wait, when I again explain the situation, (heart palpitations, hair loss, weight gain, finger nails peeling away and that I've been in ER) now I can see the P.A. who has given me the run around for weeks regarding the Endocrinologist. Yeah, don't think so.Providence is now the 2nd worse medical provider I have had the unpleasant experience with. The Vancouver clinic is number 1 and Kaiser has fallen to 3rd. The Medical community in the USA are worthless.
DO NOT--I repeat, DO NOT go to this clinic if you want an office that cares about you.
I went into see Camille Chandler. At first she was so encouraging that she could help me with my mystery illness. After taking a gallbladder test and it coming back negative I asked her to do other tests, which she refused. She said that she could give me a prescription for anti-depressants and that I would live with chronic fatigue for the rest of my life. I said 'so what can I do?' She told me to join an online support group. She said that she needed to be honest and tell me straight that there was nothing anyone could do and if I needed to get upset with her in order to blame someone for my situation that I could take it out on her, but that I needed to deal with the reality that this was now my life. I left in tears and feeling hopeless. I was finally diagnosed by another dr with small intestinal bacteria overgrowth. I am on the medicine for that and I feel like I am getting my life back.
Providence Medical Group Battle Ground is a US Doctor based in Battle Ground, Washington. Providence Medical Group Battle Ground is located at 101 NW 12th Ave #107, Battle Ground, WA 98604, USA.
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