Best staff, great treatment of employees. Always able to find help.
Wilco seems to always have what I need without having to drive to the bigger city. We've bought everything from fencing supplies, garden plants, baby chicks and even work boots and Carrhart brand clothes. Their staff is always helpful with our questions, polite at our checkout and quick at the loading area for large purchases.
The garden department is amazing. They offer many different types of flowers, plants, trees, etc., and their plants are very well cared for.
I hope someone from management is paying attention to these reviews. The staff inside the store is helpful and courteous. The staff in the warehouse is a whole different story. With some exceptions, they are often rude and act like they are doing you a favor by loading the stuff you just paid for. They get annoyed if you point out an error and it happens so often I now ALWAYS double check the order before loading since I live a good distance away. Last week was the final straw for me. They leave the shavings out in the pouring rain which inevitably results in water leaking in through the holes in the bags and getting the inside shavings wet. I hate to shout, but I AM NOT PAYING GOOD MONEY FOR WET SHAVINGS! This has gone on for quite some time, yet they continue to leave them out to get wet. When I noticed one of the loaded bags was wet inside, (after leaving and continuing my errands) I drove all the way back to the store to ask them to exchange it for a dry one. I guess they thought I was talking about the water on the OUTSIDE of the bag because their response was: "they're ALL like that mam, they live outside." When I pointed out it was wet INSIDE, they wanted to argue with me about it. As they reluctantly loaded another bag on the car, I saw them put the wet bag right back on the stack. Upon arriving home, I realized 2 more of the bags were wet inside. I just don't understand - people don't want wet shavings anymore than they want wet feed. Why have they not done anything to remedy this problem? I am editing this post to note that the shavings are now either in a covered area or at least have plastic over them when stacked outside which I appreciate VERY MUCH! However, I must note that this problem has been occurring for over two years and I've mentioned it at the store on numerous occasions as well as returning bags of wet shavings when able. In keeping with the response I got to this post, the employees always blamed it on the vendor. While the bags holding the shavings probably started out "waterproof" they inevitably get small holes poked in them during handling and when stacked in the rain, (as they have been once the stack is cut open) the water makes its way into the bags through these holes. Thank you very much for addressing this problem as I've had to go quite some distance out of my way to buy dry shavings from another business.
Overpriced, but sometimes good sales. Friendly staff and good garden section. Haven't had the best luck with our Spring chicks here...orders often don't come in and two of our four fun last year were not pure breed, we knew of course, after they grew into adults and also by the eggs they started laying.
Wilco Farm Store is a US Hardware Store based in Battle Ground, Washington. Wilco Farm Store is located at 815 W Main St, Battle Ground, WA 98604, USA.
Please contact with Wilco Farm Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Wilco Farm Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.